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1)
Is this your first Canadian Cancer Society
e-boutique
purchase?
Yes
No
2)
If yes, how did you hear about the Canadian Cancer Society
e-boutique
?
Canadian Cancer Society Website
Hope Blooms e-newsletter
<i>Relay for Life</i> Website
Relay Rap newsletter
Mailing from Local Office
Email from Local Office
Advertisement
Word of Mouth
Other
3)
How important were the following factors in your decision to purchase from the Canadian Cancer society
e-boutique
?
a) Support for the cause:
Very Important
Somewhat Important
Not Important
N/A
b) Desire to own the product:
Very Important
Somewhat Important
Not Important
N/A
c) Promote your affiliation with the cause:
Very Important
Somewhat Important
Not Important
N/A
d) Other (please explain):
Very Important
Somewhat Important
Not Important
N/A
4)
How did you make your purchase?
Website
Mail Order
Phone
Email
Fax
5)
Please rate the following:
a) Product quality
Excellent
Good
Average
Below Average
Poor
N/A
b) Product selection:
Excellent
Good
Average
Below Average
Poor
N/A
c) Customer service:
Excellent
Good
Average
Below Average
Poor
N/A
6)
Please add any additional comments, such as other types of products you would be interested in ordering from the
e-boutique
and how we can enhance your shopping experience.
7)
Please tell us a little bit about yourself:
a) Age Range:
Decline to answer
Under 18
18-29
30-45
46-64
65+
b) Total Household Income:
Decline to answer
Under $19,999
$20,000-$29,999
$30,000-$39,999
$40,000-$49,999
$50,000-$59,999
$60,000-$69,999
$70,000-$79,999
$80,000-$89,999
$90,000-$99,999
$100,000+
c) Male/Female:
Decline to answer
Male
Female
d) Purchased for yourself or a
friend/family member:
Decline to answer
Self
Friend/Family Member
Please note that the Canadian Cancer Society will only be using this information for
e-boutique
customer analysis. We will never share your information.
The Canadian Cancer Society values your feedback. Thank you for your time in filling
out this survey.
If you would prefer a .pdf version
click here
.
Customer Service Representatives are available from Monday to Friday, 9am - 5pm EST at 1-877-747-4227 (SHP4CCS)
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© 2009 Canadian Cancer Society. All Rights Reserved. Charitable registration number: 11882 9803 RR0006 (Canada); 98-6001242 (USA)